It doesn't matter if it's via email or a voice mail, when you ask me a long, detailed question, include an example.
I don't want to reply to your long email with "can you give me an example?" Even more so, if you insist that I call, I don't want to call you up and say "can you give me an example?" and then spend the next few minutes figuring out what is happened, while you are on the line. I can do it more efficiently when I'm not cradling the phone, and you're not breathing in my ear.
That is all.
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